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LEGAL INFORMATION

This page contains important legal information about your use of the Allye Energy website and services. It consists of three key sections:

 

  1. Terms and Conditions, which govern your use of our website and services;

  2. Privacy Policy, which explains how we collect, use and protect your personal data; and

  3. Accessibility Statement, which outlines our commitment to making our website accessible to all users, including those with disabilities.

 

We encourage you to read these documents carefully as they constitute a legally binding agreement between you and Allye Energy Limited.

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To contact us about this legal information, please email hello@allye.com or complete the contact form.

Terms and Conditions

  • Welcome to the Allye Energy website. These Terms and Conditions govern your use of our website, located at allye.com, and the services we provide. By accessing our website or using our services, you agree to be bound by these Terms and Conditions.

    Allye Energy is a company registered in England and Wales (Company Registration Number: 13638617) with its registered office at Unit 30 Westwood Park, Concord Road, London, England, W3 0TH.

  • In these Terms and Conditions:

    • "Company", "we", "us", or "our" refers to Allye Energy.

    • "Website" refers to allye.com.

    • "User", "you", or "your" refers to the individual accessing or using our Website or services.

    • "Services" refers to all services offered by Allye Energy.

    • "Content" refers to all information, text, images, data, links, software, or other material that we provide through our Website.

  • 3.1 Permitted Use

    You may use our Website for lawful purposes only and in accordance with these Terms and Conditions. You agree to use our Website in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.
     

    3.2 Prohibited Use

    You must not:

    • Use our Website in any way that breaches any applicable local, national, or international law or regulation.

    • Use our Website to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.

    • Knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

    • Attempt to gain unauthorised access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website.

  • All Content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of Allye Energy or our licensors and is protected by UK and international copyright laws. You may print or download Content from our Website for your personal, non-commercial use, but you must not modify, reproduce, distribute, or use the Content for any other purpose without our prior written consent.

  • 5.1 Accuracy of Information

    We make reasonable efforts to update the information on our Website, but we make no representations, warranties, or guarantees, whether expressed or implied, that the Content on our Website is accurate, complete, or up to date.
     

    5.2 Website Availability

    Our Website is provided "as is" and on an "as available" basis. We do not guarantee that our Website, or any Content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue, or change all or any part of our Website without notice.
     

    5.3 External Links

    Our Website may contain links to external websites and resources provided by third parties. These links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  • Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
     

    To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our Website or any Content on it, whether expressed or implied.
     

    We will not be liable to any User for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our Website, or the use of or reliance on any Content displayed on our Website.

  • We may revise these Terms and Conditions at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

  • These Terms and Conditions, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by English law. Both parties agree to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

  • Allye Energy ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you use our website allye.com ("Website") or our services.
     

    We act as the data controller for the purpose of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

  • We may collect and process the following data about you:

    • Information you provide to us: This includes information you provide when you fill in forms on our Website (including our contact form), subscribe to our newsletter, search for a product, place an order, participate in discussion boards or other social media functions on our Website, enter a competition, promotion or survey, and when you report a problem with our Website.

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    • Automated information: When you visit our Website, we may automatically collect technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

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    • Information about your visit: Including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

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    • Information from third parties: We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

  • Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy [link to Cookie Policy].

  • We use information held about you in the following ways:

    • To provide you with information, products, or services that you request from us or which we feel may interest you.

    • To carry out our obligations arising from any contracts entered into between you and us.

    • To improve our Website and ensure that content is presented in the most effective manner for you and for your computer.

    • To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

    • As part of our efforts to keep our Website safe and secure.

    • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

  • We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we process your personal data. We will normally process your personal data on one of the following bases:

    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

    • Where we need to perform a contract we have entered into with you.

    • Where we need to comply with a legal or regulatory obligation.

    • Where we have your consent to do so.

  • We may share your personal information with:

    • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

    • Selected third parties including business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.

    • Analytics and search engine providers that assist us in the improvement and optimisation of our Website.

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    We may disclose your personal information to third parties:

    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

    • If Allye Energy or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

    • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Allye Energy, our customers, or others.

  • The data that we collect from you may be transferred to, and stored at, a destination outside the UK. It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

  • We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.


    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.

  • We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
     

    To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

  • Under certain circumstances, you have rights under data protection laws in relation to your personal data:

    • Request access to your personal data.

    • Request correction of your personal data.

    • Request erasure of your personal data.

    • Object to processing of your personal data.

    • Request restriction of processing your personal data.

    • Request transfer of your personal data.

    • Right to withdraw consent.
       

    If you wish to exercise any of the rights set out above, please contact us using the details provided below.

  • Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.

  • If you subscribe to our newsletter:

    • We will collect your email address and any other information you voluntarily provide during the sign-up process.

    • We will use this information to send you our newsletter and other marketing communications that we believe may be of interest to you.

    • You can unsubscribe from our newsletter and marketing communications at any time by clicking the "unsubscribe" link at the bottom of any of our emails or by contacting us directly.

    • We will not share your newsletter subscription information with third parties for their marketing purposes without your explicit consent.

     

    The legal basis for processing this information is your consent, which you provide by actively signing up for our newsletter. You have the right to withdraw this consent at any time.

  • When you use our contact form:

    • We collect the information you provide, which typically includes your name, email address, and the content of your message.

    • We use this information solely to respond to your inquiry or request.

    • We may retain this information for a reasonable period to maintain a record of our communications with you.

    • We will not use the information provided through the contact form for marketing purposes unless you have explicitly consented to receive such communications.


    The legal basis for processing this information is our legitimate interest in responding to your inquiry or, where applicable, taking steps at your request prior to entering into a contract.

  • Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to hello@allye.com or at our registered office: Unit 30 Westwood Park, Concord Road, London, England, W3 0TH

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    You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Accessibility Statement

  • Allye Energy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

  • The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

  • We take the following measures to ensure accessibility of our Website:

    • Include accessibility as part of our mission statement.

    • Include accessibility throughout our internal policies.

    • Assign clear accessibility targets and responsibilities.

    • Employ formal accessibility quality assurance methods.

    • Provide accessibility training for our staff.

  • Accessibility of our Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

    • HTML

    • CSS

    • JavaScript

    • WAI-ARIA

     

    These technologies are relied upon for conformance with the accessibility standards used.

  • Despite our best efforts to ensure accessibility of our Website, there may be some limitations. Below is a description of known limitations, and potential solutions:

    • Older PDF documents are not all tagged properly. We are working on fixing these documents, but if you encounter an issue, please contact us for the information in an alternative format.

    • Some interactive features may not be fully accessible. We provide alternatives for these features where possible.

  • Allye Energy assessed the accessibility of this Website by the following approaches:

    • Self-evaluation using internal checklists.

    • External evaluation by accessibility specialists.

    • User testing with people with disabilities.

  • We welcome your feedback on the accessibility of our Website. Please let us know if you encounter accessibility barriers on our Website:

    • Phone: +44 020 805 06560

    • E-mail: hello@allye.com

    • Address: Unit 30 Westwood Park, Concord Road, London, England, W3 0TH

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    We aim to respond to feedback within 5 business days.

  • Our Website is designed to be compatible with the following assistive technologies:

    • Screen readers (including JAWS, NVDA, and VoiceOver)

    • Speech recognition software

    • Screen magnifiers

    • Other assistive and adaptive technologies

  • At Allye Energy, we are committed to making our Website accessible to all users. We are actively working to increase the accessibility and usability of our Website and are developing a formal accessibility policy. In our ongoing effort, we are bringing experts to audit our site and resolve issues identified.

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